Shipping policy

1. Domestic Shipping — South Korea

We provide free standard shipping within South Korea.

Orders are normally delivered within approximately 7–10 business days after payment has been confirmed.

SER may select an appropriate domestic courier depending on the destination and availability.

Delivery times may be longer during holidays, promotional periods, or due to circumstances outside our control.

2. International Shipping

We ship internationally to selected destinations.

International shipping fees are calculated and displayed during checkout.

International delivery times vary depending on the destination, shipping method, customs procedures, and other circumstances outside our control.

The customer is responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country, unless otherwise stated during checkout.

Customers are also responsible for providing accurate shipping and contact information.

If a package cannot be delivered because the customer provided an incorrect or incomplete address, or because the customer fails to pay applicable customs charges or accept the delivery, additional shipping or other costs may apply.